WEBVTT

1
00:00:00.000 --> 00:00:04.000
Trace the Solo fee from collection to proceeds. Follow the cursor.

2
00:00:04.000 --> 00:00:16.000
Scroll through Solo’s managed route and missing setup. The 1% fee is deducted from proceeds, not added to the invoice.

3
00:00:16.000 --> 00:00:28.000
Expand the original invoice’s other actions. There is no edit or Solo mark-paid bypass for its $1,250 principal.

4
00:00:28.000 --> 00:00:40.000
Illustrative fee record: $12.50 on $1,250, with actual processor fee still unavailable. Enter a refund for review only.

5
00:00:40.000 --> 00:00:52.000
Open the refund review. Customer refund, fee rebate and recipient recovery are separate; no Stripe request is sent.